Widespread outage hits Google Home and Nest devices around the world

Google Nest Hub White display during outage
Credit: thefettyraf / Reddit
TL;DR
  • A widespread server-side outage is affecting Google Home, Nest Hubs, Nest Minis, and third-party displays globally.
  • Symptoms include displays stuck on white screens or loading wheels, delayed voice responses, and failed automations.
  • Troubleshooting steps such as rebooting or performing a factory reset currently do not fix the issue. Users must wait for a server-side fix from Google.

Google kicked off the month with a fresh Google Home update that brought along new features for the smart home setup. iOS users did end up experiencing a hiccup when a bug automatically turned on their smart lights, but Google quickly fixed the issue. Sadly, there’s now a significantly widespread outage affecting Google Home and Nest users worldwide, affecting displays, speakers, and automations.

According to a plethora of user reports on Reddit, the Google Home outage appears to affect a broad range of devices, including Nest Hubs, Google Home Mini/Nest Mini speakers, and third-party Google Assistant-enabled smart displays. Affected smart displays are either stuck on a blank white screen or showing an endless spinning loading wheel whenever a voice prompt or physical interaction is initiated.



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